- Integrate. Automate. Communicate Smarter
The Missing Link Between Your Telco and Your CRM
Automate manual processes, reduce operational costs, and drive performance through seamless Telco-CRM integration.
VoxFlo automatically logs, transcribes, and summarises every call — turning conversations into clean, actionable CRM data. Save hours per week while improving accuracy, visibility, and compliance.
Incompatible Systems Are Quietly Costing You Revenue
For too long, businesses have been held back by phone and CRM systems that simply couldn’t integrate. Teams spend hours on repetitive admin tasks, follow-ups get missed, and critical insights never reach the CRM. The result? Incomplete or inaccurate data, poor visibility into pipeline activity, and lost opportunities that quietly drain time, money, and momentum.
Whether you’re in recruitment, sales, or customer success — fragmented systems are slowing down your business and hiding valuable performance data from leadership.
Lost Time
Teams spend hours per week on manual call logging, reducing efficiency and billable output.
Poor Data
Incomplete CRM records hurt reporting accuracy and leadership visibility.
Compliance Risks
Missed or delayed notes create audit gaps and operational risk across recruitment, sales, and finance workflows.
So, what is VoxFlo?
VoxFlo – or “Voxy,” as we like to call it – was born out of necessity. We faced a recurring challenge: integrating Telcos with CRM providers. While major global Telcos like 8×8 and Zoom Phone have taken the time to integrate with the big CRM platforms – Salesforce, Dynamics, ServiceNow, HubSpot – it’s worth their while. But what about the next tier down? The independent CRMs we all know and love – Mercury, Firefish, Vincere, Seven20, and others.
In our experience, trying to connect 8×8 or Zoom Phone with these independent CRMs often meant one thing: a large, prohibitive professional services invoice, limiting the networks you enjoy working with and making seamless integration with the heartbeat of your consultancy – your CRM – a challenge.
As Leon Penny, CEO of VoxFlo, puts it: “Technology should empower your business, not slow it down. We built Voxy to break down barriers and make integration effortless, no matter the size of your CRM.”
The Intelligent Bridge Between Your Telco and CRM
VoxFlo fixes the fundamental challenge of incompatible systems. Acting as the seamless bridge between your existing phone system and CRM, VoxFlo eliminates the need for costly migrations or complex IT projects.
Every call, conversation summary, and follow-up is automatically captured, transcribed, and routed to the correct CRM record — ensuring full visibility across your pipeline and freeing your team from manual admin.
Integrate
Connect Telcos and CRMs with plug-and-play simplicity
Automate
Log, transcribe, and summarise calls in real time
Communicate Smarter
Empower teams with cleaner data, actionable insights, and full pipeline transparency
Everything You Wish Your CRM Already Did
Tired of chasing data, fixing duplicates, and wasting hours on manual data entry? VoxFlo delivers a smarter way to work. VoxFlo eliminates manual updates, captures every call interaction, and keeps your CRM clean, compliant, and action-ready – so your team can focus on what actually drives revenue: closing deals.
Automatic Call Logging
Fully automated call logging for FireFish, Mercury, Seven20 and Vincere
- Removes manual entry entirely
AI Transcription & Summaries
AI-powered call transcription, summarisation and next actions
- No missed details or half-written notes
Smart Contact Matching
Automatically updates existing CRM records without duplicates
- Keeps CRM data accurate
De-duplication Engine
Maintain clean, audit-ready CRM data
- Eliminates messy duplicates instantly
Follow-Up Action Creation
AI-generated CRM tasks and reminders
- Never forget next steps
Compliance-Ready Records
Meets industry standards for data accuracy and retention
- Every call captured and audit-proof
Designed for Every Part of the Business
Teams spend hours manually updating CRMs after every call. Data gets lost, compliance slips, and admin tasks eat into productivity. Whether you’re in recruitment, sales, or customer success, fragmented systems slow down your business.
Real Teams. Real Results
Witness firsthand the user appreciation for our uncomplicated ticketing system in their daily activities.
Company Director
“As a director, I need to know what’s happening in the business at any time – day or night, no matter where the team is. But with our telco and CRM completely incompatible, that visibility just wasn’t possible. Voxflo gave us exactly what we were missing — real-time, 360° insight into every deal, every call, across every time zone. ”
Sales Manager
“Before VoxFlo, our telco and CRM didn’t integrate, and our call logs were a mess. Now, every call interaction is captured, summarised, and synced. Reports are clean, errors are gone, and I finally trust the data.”
Finance Head
“Manual data entry across our old systems were losing us hours every week. The way that VoxFlo integrates our phone and CRM systems has completely changed the way we work. The team is more productive, and mistakes are down to nearly zero.”
Operations Manager
“Our Phone and CRM systems didn’t communicate, so our team would spend hours manually entering data every week. Our Telco provider said the integration was possible for a huge cost, where as our CRM provider weren’t interested in providing the resources to help deliver the integration. VoxFlo eliminated that work entirely. Now everything is synced automatically, and our workflow is so much smoother. ”
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Flexible Pricing That Pays for Itself
Whether you’re a team of 10 or a global enterprise, VoxFlo delivers measurable ROI from week one. Use our ROI calculator to see how much time and money your team can save.
No — VoxFlo works with your existing CRM, avoiding costly migration and retraining.
Depending upon the size of your team and the number of calls made – VoxFlo will save you time, money and make your team more productive. Try our ROI calculator
VoxFlo supports FireFish, Vincere, Zoom Phone, 8×8, Seven20, Mercury and more.
If your CRM or Telco provider are not listed, please speak to us and we’ll happily integrate with them at no cost to you.
Frequently asked questions
Got a question? You’re not alone! We’ve gathered some of the most common questions our customers ask, along with clear answers to make things easier for you. Still curious about something? Reach out — we’d love to chat.