Terms & Conditions

VoxFlo AI Ltd  

WeAreVoxFlo.com  

User Terms and Conditions 

These Terms and Conditions (“Terms”) are for use of (i) the website with a home page located at www.WeAreVoxFlo.com  (“Website”); (ii) the VoxFlo applications (“Applications”), all of which are owned, operated and/or licensed to or by VoxFlo AI Ltd, a UK Limited Company (“VoxFlo”); and, (iii) all the Services and Equipment, as described below. Terms such as “us” or we” refer to VoxFlo. Terms such as “you”, “your” or “yours” refers to you, whether you are (i) the licensee of an Application; (ii) the purchaser of Equipment; (iii) the employee, contractor or other agent of said licensee of an Application or the purchaser of Equipment who will use the Application; and/or (iii) any and all other the users of the Application, the Equipment or the Website (“End User”). When accepted by you, these Terms will be a binding legal agreement between you and VoxFlo. 

THIS IS A BINDING LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT(S) (AS DEFINED BELOW), YOU ARE ACCEPTING AND AGREEING TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE SERVICES AND TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, THEN (I) YOU MAY NOT USE THE EQUIPMENT, THE APPLICATIONS OR THIS WEBSITE; AND (II) YOU SHOULD DISCONNECT YOUR EQUIPMENT OR END USER EQUIPMENT FROM YOUR ACCOUNT. 

1. Terms and Eligibility 

VoxFlo provides various services and applications whereby the End User can record, store and retrieve audio files and related data, along with other related Services as described in the Website, from time to time (each a “Service” and collectively the “Services”). The Services can be provided either through the purchase of equipment with the Applications pre-installed (for all equipment purchased from VoxFlo, the “Equipment”) or by downloading Applications for installation on the End User’s own equipment (the “End User’s Equipment”). The data recorded from the Service can be stored on the End User’s Equipment or the End User can subscribe to VoxFlo’s Cloud based storage (“VoxFlo Cloud System”). The Services, the Website, the Equipment, the VoxFlo Cloud System and all other goods or services that VoxFlo may provide, from time to time, are collectively referred to as the “Products”. 

Your purchase and use of all of Products are governed by these Terms. You may use the Services only if you can form a binding contract with VoxFlo, and only if you are in compliance with these Terms and all applicable local, state/provincial, national, and international laws, rules, and regulations. Any use or access to the Products by anyone under the age of 18 is strictly prohibited and is a violation of these Terms. The Products are not available to any users previously prohibited from using the Products by VoxFlo. 

To use or activate the Products, you must register for a user account via Email or the Website (“Account”) and provide certain information about yourself as prompted by the registration process. By registering for an Account, you represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Products do not violate any Laws; (d) you are not located in an embargoed country or are not listed as a prohibited or restricted party under applicable export control laws and regulations; and, (e) you are entirely responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. 

2. Applicable Laws. 

By agreeing to be bound by these Terms: (i) you agree to comply with all local laws, foreign laws, rules and regulations governing the Products or use of the Services (collectively, the “Laws”); (ii) you agree that you are solely responsible for compliance with all such Laws; and, (iii) you have not relied on any representation or statement made by VoxFlo as to whether or not you are subject to any Laws or that your intended use will comply with such Laws. If you do not agree with any of these Terms, you are prohibited from using or accessing the Products. The materials contained in the Website and the Applications are protected by applicable copyright and trade mark law. 

3. Your Responsibility to Comply with Laws and Obtain Consent to Record Telephone Calls and Conversations Where Required. 

ARTIFICIAL INTELLIGENCE, DATA SECURITY, DATA PROTECTION AND PRIVACY LAWS WHERE YOU LIVE MAY IMPOSE CERTAIN RESPONSIBILITIES ON YOU AND YOUR USE OF THE PRODUCTS. YOU AGREE THAT YOU (AND NOT VOXFLO) ARE RESPONSIBLE FOR ENSURING THAT YOU COMPLY WITH ANY APPLICABLE LAWS WHEN YOU USE THE PRODUCTS, INCLUDING BUT NOT LIMITED TO (I) ANY LAWS RELATING TO THE RECORDING OR SHARING OF AUDIO CONTENT THAT INCLUDES THIRD PARTIES, OR (II) ANY LAWS REQUIRING NOTICE TO OR CONSENT OF THIRD PARTIES PRIOR TO RECORDING TELEPHONE CALLS OR THE USE OF THE PRODUCTS. VOXFLO EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR INFORMING YOU OF THE REQUIREMENTS OF YOUR LOCAL LAWS AND YOUR COMPLIANCE THEREWITH. 

4. License Grant. 

Subject to the terms and conditions of this Agreement, VoxFlo hereby grants to you a non-exclusive, non-transferable license (“License”) to use the Applications you have purchased or for which you have a subscription. The use of such Applications is strictly limited to the use of the Services and this Agreement solely for your own internal business operations. You acknowledge that the Applications and all related information are proprietary to VoxFlo and its suppliers. This is the grant of a non-exclusive and limited license and is not a transfer of title or assignment of any property rights to you. 

Certain items of independent, third party code may be included in the Products that are subject to “open source software” e.g., the GNU General Public License, Lesser General Public License or other open source licenses (collectively, “Open Source Software”). The Open Source Software is licensed under the terms of the license that accompanies such Open Source Software. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for such Open Source Software. In particular, nothing in these Terms restricts your right to copy, modify, and distribute such Open Source Software that is subject to the terms of the licensing accompanying such Open Source Software. 

Unless you purchased the Application, the License is terminable by VoxFlo at any time. Unless explicitly provided otherwise in the License, under the License you may not: 

(a) modify or copy the program, its code or any other materials; 

(b) use the Application for any commercial purpose not described in these Terms or on the Website, or for any public display (commercial or non-commercial); 

(c) attempt to decompile or reverse engineer any software contained on the Application; 

(d) take any action which may cause the Products, or any portion thereof, to be subjected to the terms of any additional Open Source Software licensing. 

(e) remove any copyright or other proprietary notations from the materials; or 

(f) transfer the Application to another person or “mirror” the materials on any other server, without VoxFlo’s written consent. 

The License may be amended, modified or revoked by VoxFlo at any time as provided in these Terms. The License will automatically terminate if (i) you violate any of these Terms; or, (ii) if your Account is closed or terminated for any reason. 

Your permission to use the Products are conditioned upon your agreement with VoxFlo that you: 

(i) will comply with this Agreement; 

(ii) are solely responsible for the secrecy and security of your Account Credentials and any activity that occurs in your Account; and 

(iii) are solely responsible for your compliance with all Laws and maintaining the privacy rights of your customers or other parties being recorded using the Products. 

5. End User Responsibilities for Equipment. 

In the event that you are provided with Equipment by VoxFlo then you shall be solely responsible for all of the following: 

(a) to maintain all Equipment or End User Equipment in accordance with the manufacturer’s specifications; and 

(b) to supply at your cost, all telephony lines, internet connections and all transportation for any data you may transmit by, to or from any Applications, and the costs of, obtaining and maintaining any equipment or ancillary services the Application needs to operate or to otherwise use the Application, including, without limitation, a mobile device, cellular service, data service, software and anything else that is necessary. You shall be responsible for ensuring that such equipment is compatible with the Application. 

6. Privacy 

The terms of the VoxFlo Privacy Policy set forth below (“Privacy Policy”) are incorporated by reference into these Terms as if set forth in full. You certify that you have read the Privacy Policy, below, the terms of the Privacy Policy are reasonable and satisfactory to you and that you agree to be bound by the Privacy Policy. Your use of the Website and/or the Application and acceptance of these Terms is also your consent to the information practices in the Privacy Policy. You consent to the use of your personal information by VoxFlo, its affiliates, its third-party providers, and/or distributors in accordance with the terms of and for the purposes (as set forth in the Privacy Policy). 

In the event of any conflict between these Terms and the Privacy Policy, the Privacy Policy shall prevail with respect to data protection and privacy matters. 

Should personal information be subject to a Restricted Transfer, then the European Commission’s Standard Contractual Clauses will be used as the relevant adequacy measure and the controller-to-controller module is incorporated for the purposes of Restricted Transfer between the parties. The International data transfer addendum to the European Commission’s standard contractual clauses for international data transfers will be incorporated when a Restricted Transfer includes personal information subject to UK’s Privacy Laws. 

In addition, parties that enter into a contracting agreement directly with VoxFlo as a reseller or customer must review and sign the relevant Data Processing Addendum. 

7. Data, Security, Privacy, AI-and other Governance.

By entering into these Terms, you agree to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account, and to maintain your user name and password (“Account Credentials”) securely to prevent others from gaining access without your permission. You agree to immediately notify VoxFlo of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. VoxFlo is not liable for any loss or damage arising from your failure to comply with the above requirements. 

By entering into these Terms, user organisations covenant to perform governance activities related to data retention, data security, data protection, privacy, AI and other legal compliance expected of them in their respective jurisdictions. This includes but not limited to governance activities pertinent to UK workplace monitoring, EU AI Act’s workers’ management, sector specific data security laws etc. 

You agree to use the self-service online feature support provided for the governance activities including handling Data Subject Requests,  Return of data etc. 

You authorise us to delete your data post thirty days after the end of agreement, in compliance with our data protection and data security policy. You agree to pay professional fees for continuing to provide support related to data or records we may be required  to hold beyond the expiration/cancellation of agreement . 

In the event, you abandon and fail to discharge your duties as ‘data fiduciary’ despite our best faith efforts to establish communication with you, we shall manage the data in accordance with our data retention policy to comply with applicable  legal obligations. 

Data Retention

VoxFlo retains Customer Data — including call recordings, transcripts, metadata, and audit logs — for a maximum of 48 hours by default. After this period, such data is automatically and permanently deleted from VoxFlo systems, unless the Customer’s CRM or Telco platform stores the data separately under the Customer’s control. 

If the Customer requires an alternative retention period, they may request this in writing, and VoxFlo will apply the requested retention period where technically feasible. 

Upon termination or expiry of the Agreement, VoxFlo will delete all remaining Customer Data within 30 days, unless a shorter period has been configured or the Customer requests earlier deletion.  

Data Processing Agreement (DPA) 

Where VoxFlo processes Personal Data on behalf of the Customer, such processing is governed by the VoxFlo Data Processing Agreement (DPA), available at , which is hereby incorporated into and forms part of this Agreement.

By accepting these Terms, the Customer agrees to the DPA.
The current version of the DPA is available at:
https://wearevoxflo.com/dpa 

In the event of conflict between these Terms and the DPA regarding data protection matters, the DPA shall prevail.  

8. Certain Restrictions.

(a) The rights granted to you in these Terms are subject to the following restrictions: (i) you agree not to license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Products; (ii) you agree not to modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Products; (iii) you agree not to access the Products in order to build a similar or competitive service; (iv) except as expressly stated herein, no part of the Products may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means; (v) you agree not to upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer or communication network, computer, handheld mobile device, data, the Services, the Equipment, the Applications, the Website or any other system, device or property; (vi) you agree not to interfere with, disrupt, or attempt to gain unauthorized access to, the servers or networks connected to the Services or violate the regulations, policies, or procedures of such networks; (vii) you agree not to access (or attempt to access) any of the Services by means other than through the interface that is provided by VoxFlo; and (viii) you agree not to remove, obscure or alter any proprietary rights notices (including copyrights and trademark notices) which may be contained in or displayed in connection with the Services. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms. 

(b) VoxFlo cares about the integrity and security of your personal information. However, VoxFlo cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. 

(c) Unless you purchased the Application, VoxFlo reserves the right, at any time, to modify, suspend, or discontinue the Services or any part thereof with or without notice. You agree that VoxFlo will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services or any part thereof. It is your responsibility to ensure that you have all required system elements and that they are compatible and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met. 

(d) Although the Website is accessible worldwide, the Products provided or accessed through or on the Websites may not available to all persons or in all countries. If you choose to access the Website from outside a country in which VoxFlo supports the Products, from time to time (“Target Country”), you do so on your own initiative and you are solely responsible for complying with applicable local laws in your country. You understand and accept that the Website is not designed for use in a non-Target Country and some or all of the features of the Website may not work or be appropriate for use in such a country. To the extent permissible by law, VoxFlo accepts no responsibility or liability for any damage or loss caused by your accessing or use of the Website or Products in a non-Target Country. You will be bound by these Terms wherever you access or use the Website or use the Products. 

9. Agreed Usage and Limitations of VoxFlo Services 

(a) The Services are intended to be accessed and used for non-time-critical usage. While we aim for the Services to be highly reliable and available, they may not be reliable or available 100% of the time. 

(b) From time to time, VoxFlo may restrict or suspend Services for maintenance updates and you will be notified in advance of any scheduled maintenance. In addition, the Services are subject to sporadic interruptions and failures for a variety of reasons beyond VoxFlo’s control, including service provider uptime, carrier notifications and carrier outages, among others. You acknowledge these limitations and agree that VoxFlo is not responsible for any damages allegedly caused by the failure or delay of the Services to reflect current status or notifications. 

(c) The Services may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, or other circumstances. You agree that you will not be entitled to any refund or rebate for such suspensions. VoxFlo does not offer any specific uptime guarantee for the Services. 

(d) Each customer with API access is limited to 100 API requests per day, this number can only be increased in writing. 

10. Limitations. 

In no event shall VoxFlo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or lost profits, or due to business interruption) arising out of the use or inability to use the Application or if such damages are caused by the Application, even if VoxFlo or a VoxFlo authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not fully apply to you.  

11. Application Updates. 

Some of the Applications may have a feature where the Application may update itself, from time to time, with or without user interventions. You consent to the automatic updating of the Applications. If you do not agree to this automatic update feature, then you should not use the Products or specifically request (in writing) to have this feature disabled. 

12. Equipment Warranty. 

VoxFlo is not a manufacturer of any Equipment but is merely a re-seller. When you order Equipment, VoxFlo purchases such hardware and then VoxFlo configures the Equipment and, in certain instances, may install the Applications you desire. As such, VoxFlo expressly disclaims any warranties for any such Equipment and unless otherwise agreed, you agree to look solely to the manufacturer of such Equipment for service, support and any and all product liability or other claims you may have resulting from your purchase or use of the Equipment. For End User Equipment, VoxFlo expressly disclaims any warranties for any such End User Equipment and you agree to look solely to the manufacturer of such End User Equipment for service, support and any and all product liability or other claims you may have resulting from your purchase or use of the End User Equipment. 

13. Indemnity. 

You agree to defend, indemnify and hold VoxFlo and its licensors and suppliers harmless from any damages, liabilities, claims or demands (including costs and lawyers’ fees) made by any third party due to or arising out of 

(i) your use of the Products or Services, 

(ii) your violation of these Terms, 

(iii) any User Submissions or Feedback you provide; or 

(iv) your violation of any law or the rights of any third party. VoxFlo reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify VoxFlo and you agree to cooperate with our defence of such claims. 

You agree not to settle any such claim without VoxFlo’s prior written consent. VoxFlo will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. 

14. Warranty Disclaimers. 

Nothing in these Terms and in particular within this “Limitation of Liability” clause shall attempt to exclude liability that cannot be excluded under applicable law. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL 

(A) VOXFLO BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THE SERVICES OR THE PRODUCTS, EVEN IF VOXFLO KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND 

 (B) VOXFLO’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE SERVICES AND THE PRODUCTS, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED THE FEES ACTUALLY PAID BY YOU TO VOXFLO OR VOXFLO’S AUTHORIZED RESELLER FOR THE SERVICES OR THE PRODUCT AT ISSUE IN THE PRIOR 12 MONTHS (IF ANY). THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. VOXFLO DISCLAIMS ALL LIABILITY OF ANY KIND OF VOXFLO’S LICENSORS AND SUPPLIERS. UNDER NO CIRCUMSTANCES WILL VOXFLO BE LIABLE IN ANY WAY FOR ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED IN CONNECTION WITH USE OF OR EXPOSURE TO ANY CONTENT POSTED, EMAILED, ACCESSED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. 

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO DISCONTINUE YOUR USE OF THE PRODUCT, SERVICE, WEBSITE OR THE APPLICATION. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTION, OUR LIABILITY, AND THE LIABILITY OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS, SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. 

16. Disclaimers of Warranty. 

The Products, License, the Website, the Services and the Applications are all provided on an “as is”, “with all faults” and “as available” basis. We make no express warranties or guarantees about the Products, License, the Website, the Services and the Applications or anything else. VoxFlo hereby disclaims and negates all other warranties.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS DISCLAIM IMPLIED WARRANTIES THAT THE PRODUCTS, LICENSE, THE WEBSITE, THE SERVICES AND THE APPLICATIONS ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, TIMELY, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT PRODUCTS, LICENSES, THE WEBSITE, THE SERVICES OR THE APPLICATIONS WILL MEET YOUR REQUIREMENTS, IS ERROR-FREE, RELIABLE, WITHOUT INTERRUPTION OR AVAILABLE AT ALL TIMES. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF PRODUCTS, LICENSE, THE WEBSITE, THE SERVICES OR THE APPLICATIONS WILL BE EFFECTIVE, RELIABLE, ACCURATE OR MEET YOUR REQUIREMENTS. WE MAKE NO WARRANTIES AS TO PRIVACY AND SECURITY OTHER THAN AS EXPRESSLY STATED IN THE PRIVACY POLICY. VOXFLO MAKES NO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF ANY RIGHTS OF ANY PERSON. FURTHER, VOXFLO DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE WEBSITE OR THE APPLICATION OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO THIS WEBSITE OR THE APPLICATION. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE WEBSITE OR APPLICATION AT TIMES OR LOCATIONS OF YOUR CHOOSING. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A VOXFLO REPRESENTATIVE SHALL CREATE A WARRANTY. You may have additional consumer rights under your local laws that this Agreement cannot change. 

17. Release Regarding Third Parties. 

VoxFlo is not responsible for third parties or their products and services, including, without limitation, ISPs, and carriers. VoxFlo hereby disclaims and you hereby discharge, waive and release VoxFlo and its licensors and suppliers from any past, present, and future claims, liabilities, and damages, known or unknown, arising out of or relating to your interactions with such third parties and their products and services.  

18. Ownership and Intellectual Property 

You acknowledge that all intellectual property rights, including without limitation copyrights, patents, trademarks, and trade secrets, in the Products, the Services, the Website and the Applications are owned by VoxFlo or its affiliates or our licensors. Your possession, access, and use of the Products, the Services and the Applications do not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. VoxFlo and its affiliates and licensors and suppliers reserve all rights not granted in these Terms. The Applications and the Services are licensed to you, not sold, under these Terms. 

You may only use the License, the Applications and the Services on to your own computer for your own personal or commercial use. You may not use the content of the Website, the Services or the Applications in any other public or commercial way nor may you copy or incorporate any of the content of the Services into any other work, including your own web site without the prior written consent of VoxFlo. VoxFlo retains full and complete title to all content on the License, the Applications and the Services, including any downloadable software and all data that accompanies it. You must not copy, modify or in any way reproduce or damage the structure or presentation of License, the Applications and the Services or any content therein. 

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Website and Application, including applicable copyrights, trademarks and other proprietary rights. We are not granting any license to you under any of those intellectual property rights by virtue of this Agreement, except for the License. “VoxFlo” is the registered trademark of VoxFlo, Corporation. Other product and company names that are mentioned on the Website or provided as part of the Application may be trademarks of their respective owners. 

VoxFlo reserves all rights that are not expressly granted to you in these Terms. This includes, without limitation, the text, software, scripts, graphics, photos, sounds, interactive features, the trademarks, service marks and logos contained therein (collectively, the “Marks”). The Marks are owned or licensed to VoxFlo, subject to copyright and other intellectual property rights under England and Wales law, the law of the jurisdiction where you reside, and international conventions. Any content, application or software provided by VoxFlo is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. 

19. Revisions and Errata 

The materials appearing on or in the Website and/or the Application could include technical, typographical, or photographic errors. VoxFlo does not warrant that any of the materials on its web application are accurate, complete, or current. VoxFlo may make changes to the materials contained on its web application at any time without notice. VoxFlo does not, however, make any commitment to update the materials. 

20. Links 

VoxFlo has not reviewed all of the sites linked to its Website and/or the Application and VoxFlo is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by VoxFlo of the linked site. Use of any such linked website is at the user’s own risk. 

21. Site Terms of Use Modifications 

VoxFlo may revise these Terms at any time without notice. By using the Products, the Services, the Website and/or the Application, you are thereby agreeing to be bound by the then current version of these Terms. 

22. Governing Law and Venue 

This Website, the Application and the Service are operated by a U.K. entity and these Terms are governed by the laws of England and Wales. These Terms and all other agreements between you and VoxFlo, along with any claim relating to the Website, the Application or the Service shall be governed by the laws of the England and Wales without regard to its conflict of law provisions. Any action arising out of this Agreement or the relationship of the parties established herein shall be brought exclusively in a court of competent jurisdiction located in London, England, and you, on your behalf and on behalf of all those claiming under you, hereby consent and submit to the jurisdiction of such courts. 

23. Termination. 

VoxFlo may terminate or suspend any and all functions of the Application and your access to the Website immediately, without prior notice or liability, if you breach any of these Terms. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability. Termination is solely accepted when sent to Termination@VoxFlo.co.uk  

24. International Use. 

Accessing materials on this Website and/or the Application by certain persons in certain countries may not be lawful, and VoxFlo makes no representation that materials on this Website and/or the Application are appropriate or available for use in locations outside of the Target Countries. 

25. Notification Of Copyright Infringement 

If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Website, the Services or the Applications, please immediately provide VoxFlo with written notice of same (“Notice”) that describes the infringement and your rights in the work being infringed. Send your Notice by Recorded Deliver Mail to: 

VoxFlo AI Ltd, Kings Parade, Lower Coomb Street, Croydon, Surrey, CR0 1AA, UK 

26. Electronic Communications 

The communications between you and VoxFlo may use electronic means, whether you visit the Website, use the Application or send us emails, or whether VoxFlo posts notices on the Website or communicates with you from within Applications or via email. For contractual purposes, you 

(a) consent to receive communications from VoxFlo in an electronic form; and 

(b) agree that all Terms, agreements, notices, disclosures, and other communications that VoxFlo provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights under applicable laws, if any. 

27. Complaints and Dispute Resolution

If you have a complaint about our services, please contact us at Disputes@VoxFlo.co.uk  If you are a consumer and we cannot resolve your complaint, you may use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/.   

28. Modern Slavery and Anti-Bribery 

VoxFlo AI Ltd is committed to compliance with the Modern Slavery Act 2015 and the Bribery Act 2010. We have a zero-tolerance approach to modern slavery and bribery in our business and supply chains. 

29. Force Majure 

VoxFlo AI Ltd are not liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control. 

30. Accessibility

If you require this Agreement or any related documentation in an alternative format for accessibility reasons, please contact us at privacy@VoxFlo.co.uk.

31. Miscellaneous

The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. VoxFlo shall not be liable for any failure to perform its obligations hereunder when such failure results from any cause beyond VoxFlo’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

If any provision of these Terms are found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable, or sub-licensable by you except with VoxFlo’s prior written consent. You may not assign this Agreement or your rights and obligations hereunder, in whole or in part, to any third party without our prior written consent, and any attempt by you to do so will be invalid. 

Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. Our failure to enforce any provision of this Agreement will not be considered a waiver of the right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement. 

YOU AND VOXFLO AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO VOXFLO MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. 

VoxFlo’s contact address is as follows: 

VoxFlo AI Ltd, 7 Bell Yard, London, WC2A 2JR, UNITED KINGDOM 

All rights reserved. All trademarks, logos, and service marks (“Marks”) displayed on the Products, Website, Services or Applications are the property of VoxFlo or of their respective holders. You are not permitted to use any of the Marks without the applicable prior written consent of VoxFlo or such respective holders. VoxFlo reserves the right to alter these Terms, the Products, Services, the Applications, offerings, specifications, and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this or in related documents.