FAQ

VoxFlo isn’t a phone system, CRM, or AI note-taker. It sits between your existing phone and CRM, automatically capturing, structuring, and enriching every conversation – without changing the tools your team already uses.

No. VoxFlo works with your existing setup, removing the need for costly migrations, retraining, or disruption to your team.

VoxFlo currently integrates with leading phone systems like 8×8 and Zoom Phone, and CRMs including Bullhorn, Creatio, Firefish, Mercury, Seven20, and Vincere.

If your systems aren’t listed, we can typically integrate them quickly – just speak to our team.

Yes. VoxFlo can support multiple teams, brands, or business units – even if they operate across different CRMs or workflows. This makes it ideal for organisations with complex structures or multiple operating systems.

Most customers are up and running quickly with minimal setup. Because VoxFlo works with your existing tools, there’s no complex implementation or long onboarding process.

Very little. VoxFlo runs in the background, automatically capturing and syncing call data. Your team can continue working as they do today – with less repetitive manual admin.

Yes. Both.

We have a number of video demo’s highlighting how VoxFlo works with your existing phone and CRM setup. These can be found on our Demo page.

If you have further questions about the integration or pricing, please reach out to us.

If you like what you see and would like to start a 14 day trial – here’s the place to go: Contact

Teams typically save hours per user per week by removing repetitive tasks like manual call logging, note-taking, and follow-ups. This frees your team to focus on meaningful conversations.

Yes. By automatically capturing call activity and enriching it with structured insights, VoxFlo ensures your CRM data is accurate, consistent, and complete – without relying on manual input.

VoxFlo provides real-time visibility into activity, performance, and conversations. This enables better coaching, clearer pipeline tracking, and more informed, data-driven decisions.

Core Product: 

• Click to Dial
• Screen Popping of Contacts
• Call Recording Link
• Wrap Notes
• Disposition Codes (Goal, KPI, Purpose etc)
• Call Meta Data (Date/Time, Duration, who called who)

AI Voice Enabled (optional): Automatically generates summaries, extracts key insights, and turns conversations into structured, actionable data.

• Transcription
• Summaries
• Sentiment analysis
• Suggested next actions
• Deeper reporting and conversational insights

No. AI voice is not mandatory.

VoxFlo delivers immediate value with it’s core  functionality – capturing call activity, syncing data, and reducing manual admin across your existing phone and CRM systems.

If you want to use AI voice, it depends on your phone system. If your current provider already supports AI voice, VoxFlo can integrate and surface those capabilities within your CRM.

If your phone system doesn’t offer AI voice, you would need to move to one that does.

VoxFlo enables the integration and data flow – but it doesn’t provide the AI voice itself.

Yes. VoxFlo scales across teams of all sizes – from small businesses to large, high-volume teams. The available tiers can be found on our pricing page

VoxFlo works across industries where conversations matter – particularly recruitment, healthcare, real estate and other service-led businesses.

VoxFlo is a per-user SaaS subscription, with pricing based on number of connections. More information can be found on our pricing page

VoxFlo is designed to flex with your business.

If you exceed your included calls, you can either:

• Purchase additional call bundles, or
• Upgrade your plan to match your usage

All options are transparent, so there are no surprises – just a clear path to scale as your team’s activity grows.